Frequently Asked Questions
What industries do you serve?
We work with a wide range of industries that rely on transportation and logistics—manufacturing, distribution, retail, and more—helping them manage freight costs efficiently.
What are the benefits of outsourcing
freight bill audit and payment?
Outsourcing helps reduce overpayments, improve compliance, enhance visibility into freight spend, and free up internal resources to focus on core operations.
What types of freight bills do you accept?
We accept multiple formats including EDI, non-EDI electronic files, paper bills, and voucher files. Our EDI systems support ANSI X12 standards and custom layouts.
How do you ensure accuracy in freight bill auditing?
We perform detailed audits, check all documentation, verify against contracts and tariffs, and flag any discrepancies. We also use third-party systems to validate market rates.
How are payments issued to carriers?
Once audited and approved, freight bills are available for funding. We issue payments via ACH, wire transfer, check, or credit card and provide confirmation with each transaction once the customer provides the funding.
Can your system integrate with SAP, Oracle, or other platforms?
Yes, our solutions are compatible with leading ERP systems including SAP, Oracle, and JDE for seamless payment file integration.
How do you notify clients of issues or discrepancies?
Clients receive real-time alerts when discrepancies are found during the bill matching or audit process, allowing for prompt resolution and minimal disruption. Our dedicated customer service team also holds routine meetings to ensure all discrepancies and trends are relayed and remedied in a timely manner.